Makita DPO600RTE 18V Cordless Random Orbit / Dual Action Polisher (LXT-Series) - Goldpeak Tools PH Makita
Makita DPO600RTE 18V Cordless Random Orbit / Dual Action Polisher (LXT-Series) - Goldpeak Tools PH Makita

Makita DPO600RTE 18V Cordless Random Orbit / Dual Action Polisher (LXT-Series)

₱42,400.00
In Stock Pre order Out of stock

 It's what's INSIDE that counts. DPO500Z – 125mm (5″) Random Orbit Polisher 18V LXT® Li-Ion [Bare Tool] BL Motor Delivers 0-6,800 OPM, 0-13,600 SPM and 0-780 RPM for Faster Polishing BL...

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Description

 It's what's INSIDE that counts.


DPO500Z – 125mm (5″) Random Orbit Polisher 18V LXT® Li-Ion [Bare Tool]

  • BL Motor Delivers 0-6,800 OPM, 0-13,600 SPM and 0-780 RPM for Faster Polishing
  • BL motor is electronically controlled to optimize battery energy use for longer run time per charge
  • BL motor eliminates carbon brushes, enabling the BL motor to run cooler and more efficiently for longer life
  • Selectable two rotation mode: normal mode for rough polishing & finishing mode for fine polishing
  • Normal mode is orbital action with forced rotation of the pad for rough polishing such as surface treatment
  • Finishing mode is orbital action with free rotation of the pad for fine polishing; allows 30 min. operation with 18V 6.0 Ah Li-Ion battery
  • Setting up RPM in the full speed is easy by a variable speed dial
  • Variable speed control by trigger enables to adjust RPM during operation
  • Wide variety of optional accessories (Pad, Sponge pad, Felt pad, Wool pad)
  • Two hands type for superior maneuverability
  • Easy-to grip head not only for bonnet work but for side way work
  • Damage guards for car body
  • Bumpers covering metallic part
  • Soft rubber tool rest enables tool to be set upside down without damaging underlying materials
  • High positioned, flatly designed main handle
  • Detachable, rubber type vent dust covers prevent wool fibers from entering into the motor
  • Anti-restart function engineered to prevent motor start up when battery is inserted with switch locked on.
  • Constant speed control maintains constant speed under load, critical for a professional finish
  • Soft start for smooth start-ups and less fling off of polish, wax or paste. Large 2-finger trigger switch with conveniently-located lock-on button for continuous use and increased operator comfort. Extreme Protection Technology (XPT) is engineered for improved dust and water resistance for operation in harsh conditions.

                Specifications

                Pad Size 150 mm (6″)
                Orbits Per Minute (OPM) Normal mode: 0 – 6,800
                Finishing Mode: 0 – 5,200
                Strokes Per Minute (SPM) Normal mode: 0 – 13,600
                Finishing Mode: 0 – 10,400
                No Load Speed (RPM) Normal mode: 0 – 780
                Finishing Mode: 0 – 600
                Orbit Diameter 5.5 mm (7/32″)
                Max Output 430 W
                Vibration Level Polishing: 10.0 m/s²
                Vibration K Factor Polishing: 1.5 m/s²
                Sound Pressure Level 83 dB(A)
                Sound Power Level 94 dB(A)
                Noise K Factor 3 dB(A)
                Dimensions (L x W x H) 530x148x126 mm (20-7/8″x5-7/8″x5″)
                Net weight 3.1 – 3.6 kg (6.9 – 7.9 lbs.)

                Inclusion:
                Hex Wrench, Battery (BL1850 x2), Charger, Tool Bag

                  Lifetime Service Warranty 

                  Warranty

                  Warranty Policy

                  Last updated: February 12, 2026

                  At KM Powertool Enterprises Corp (powertool.ph), we stand behind the quality and authenticity of the products we sell. This Warranty Policy explains coverage, limitations, and the process for warranty claims. All items purchased from our store carry their respective official brand warranties, supported by authorized service centers nationwide.

                  Warranty Coverage
                  • All products purchased from KM Powertool Enterprises Corp (powertool.ph) include their respective brand warranties (varies per brand).
                  • Warranty covers manufacturing defects, faulty materials, or workmanship issues.
                  • If a product fails under normal use during the warranty period, the respective brand may repair, replace, or service the item based on their terms.
                  KM Powertool Enterprises Corp (powertool.ph) assists customers in locating and coordinating with the correct service center.

                  What Is Not Covered
                  This warranty does not apply to:
                  • Damage caused by misuse, improper handling, accidents, drops, or water damage
                  • Unauthorized repairs, modifications, or tampering
                  • Normal wear and tear (e.g., carbon brushes, switches, consumables) unless specified that it is included
                  • Products used outside their intended purpose
                  • Items purchased from unauthorized sellers or marketplaces
                  • Lost, defaced, or illegible serial numbers

                  Important Requirement: Proof of Purchase
                  To claim warranty:
                  • Original receipt is REQUIRED.
                  No receipt means no warranty.

                  How to File a Warranty Claim
                  1. Contact Us
                  Email: support@powertool.ph with your order number, complete name, product details, and issue description.

                  2. Provide Evidence
                  We may request photos or videos to help verify the defect before referral to the service center.

                  3. Return or Service Center Visit
                  Depending on the brand, you may bring the item to an authorized service center or ship it to the designated location.

                  4. Evaluation & Resolution
                  Once inspected, your item will be repaired, replaced, or processed under the brand’s official warranty terms.

                  Warranty Period
                  • Warranty period begins on the date of purchase/delivery.
                  • Replacement items follow the remainder of the original warranty period.
                  • Warranty periods vary per brand (listed below).

                  Legal Rights
                  This warranty is provided in addition to applicable consumer rights under Philippine law. It does not limit your protection under the Consumer Act of the Philippines.

                  Customer Support / Follow ups
                  For tracking or follow-up of warranty repairs, please contact:
                  Email: support@powertool.ph

                   

                  OFFICIAL BRAND WARRANTY LIST & AUTHORIZED SERVICE CENTERS

                  We will help direct you to the correct service centers for your brand. Please present your receipt.

                  Brand Authorized
                  Service Center
                  Bosch Professional
                  1 Year Parts & Service Warranty
                  *Starts Jan. 31,2023

                  Binondo: 1054 Reina Regente Cor. Recto Ave. Manila
                  (02) 247 4380 / 247 4850 / 244 73 4041-47

                  Quezon City: Unit A, 20 D. Tuazon, Brgy. Don Manuel
                  0927 078 4408 / 0917 173 6636

                  Makati: G/F WC Bldg. 2438 Belarmino St., Bangkal
                  (02) 7387406 / 510 1651
                  Montana
                  1 Year Service Warranty
                  #668 T. Santiago St. Lingunan, Valenzuela City
                  0917 517 2796
                  Deli
                  1 Year Limited Parts & Service Warranty
                  314 Dasmariñas St., Binondo, Manila
                  0917 150 6564
                  Dremel
                  6 Months Parts & Service Warranty
                  Bring to any Bosch Service Center
                  Makita Professional / MT Series
                  3.5 Years Limited Warranty – Pro & Industrial
                  2 Years One-Time Replacement – Batteries/Charger
                  2 Years Limited Warranty – MT Series, CXT, etc.
                  1 Year Replacement – Lights & Measuring tools
                  Manila: 315 Dasmariñas St., Binondo
                  (02) 243-1159 to 64
                  Dewalt Power Tools
                  3 Year Limited Warranty
                  Unit 2A 2F VSK Corporate Circle, Acacia Lane, Mandaluyong
                  (02) 8533 9786 / (02) 8299 3772 / 1 800 1322 0127
                  Milwaukee Professional
                  6 Months Parts & Service Warranty
                  22 Timog Ave, Diliman, Quezon City
                  (02) 355-7777
                  Kress Elektrowerkzeuge
                  6 Months Parts & Service Warranty
                  #8 Don Manuel Street, Kaingin Rd., Balintawak, Quezon City
                  0956 014 6378
                  Crown
                  Lifetime Service Warranty

                  254 G. Araneta Ave., Brgy. Masambong, Quezon City
                  (02) 8661 5421 / 8664 8905
                  MPT Tools
                  6 Months Limited Parts & Service Warranty
                  357 Rose St., Brgy. 161, Reparo Baesa, Caloocan City
                  0917 884 2017
                  DCA Professional
                  6 Months Parts Warranty
                  Lifetime Service Warranty
                  911 G. Araneta Ave., cor. P. Florentino St., Quezon City
                  (02) 8740 9296
                  Ken Professional
                  6 Months Limited Parts & Service Warranty
                  (Limited – specific conditions apply)
                  22 Timog Ave, Diliman, Quezon City
                  (02) 355-7777
                  Dartek
                  1 Year Service Warranty
                  #8 Don Manuel Street, Kaingin Rd., Balintawak, QC
                  0956 014 6378
                  Zekoki
                  3 Months Service Warranty
                  22 Timog Ave, Diliman, Quezon City
                  (02) 355 7777
                  JC Kawasaki
                  Lifetime Service Warranty
                  Bring to Authorized Dealer for Warranty & Repair
                  Greenfield
                  6 Months Service Warranty
                  1424 Coher Center, Quezon Ave., Quezon City
                  Tel: 8709 9041
                  Hoyoma
                  Lifetime Service Warranty
                  Bring to Authorized Dealer for Warranty & Repair
                  Mailtank
                  6 Months Service Warranty
                  Bring to Authorized Dealer
                  Total Tools
                  1 Year Service Warranty
                  543 Tomas Mapua St., Sta. Cruz, Manila
                  Landline: 02 242 1346
                  Cellphone: +63 917 817 5157
                  Ingco Tools
                  6 Months Limited Warranty
                  #2 D. Arellano St., Bagong Barrio, Caloocan City
                  Tel: 7002 3394

                  Spare Parts: 0917 625 2286
                  Messenger: IngcoService5
                  JR Kawasaki
                  3 Months Service Warranty
                  420 Del Monte St., Brgy. Sienna, Quezon City
                  09559 844 403
                  Hokage
                  6 Months Service Warranty
                  Bring to Authorized Dealer
                  Hitronic
                  6 Months Service Warranty
                  Bring to Authorized Dealer
                  Powerhouse
                  Powertools – 6 Months
                  Welding – 3 Months
                  Generators – 1 Month
                  Industrial – 3 Months
                  Manila SC: 2712 Jose Abad Santos Ave., Tondo
                  0966 555 7777 / 0905 034 0301 / 0965 052 7521

                  Full List Here
                  Powerplus
                  1 Year Service Warranty
                  2712 Jose Abad Santos Ave., Tondo, Manila
                  0966 555 7777 / 0905 034 0301 / 0965 052 7521
                  Riland
                  6 Months Service Warranty
                  Bring to Authorized Dealer
                  Rilon
                  6 Months Service Warranty
                  Bring to Authorized Dealer
                  Showfou
                  3 Months Service Warranty
                  911 G. Araneta Ave., P. Florentino St., QC
                  (02) 8740 9296
                  Shibaru
                  Lifetime Service Warranty
                  911 G. Araneta Ave., P. Florentino St., QC
                  (02) 8740 9296
                  Stanley
                  2 Year Limited Warranty
                  Unit 2A 2F VSK Corporate Circle, Acacia Lane, Mandaluyong
                  (02) 8533 9786 / (02) 8299 3772 / 1 800 1322 0127
                  Shinsetsu
                  6 Months Service Warranty
                  Metro Manila:
                  9422 Urma Drive, Airport Village, Parañaque City
                  (02) 8838 5551 / 8851 5851
                  0925 525 7685 / 0919 081 9594 / 0917 708 3819

                  Cebu: #37 Rafael Espina St., Banilad
                  (32) 238 0630 / 0998 849 8881

                  Davao: Door 1-2 JNL Bldg., Cabantian
                  (82) 224 5748 / 0932 854 8134 / 0925 803 3843
                  Worx
                  6 Months Parts Warranty
                  #8 Don Manuel Street, Kaingin Rd., Balintawak, QC
                  0956 014 6378
                  Wadfow
                  6 Months Service Warranty
                  130-A 6th Street, 7th Ave., Grace Park East, Caloocan
                  0917 625 2286 / 0919 078 0019 / 7002-3394
                  Yamato
                  DC Type: 6 Months Service Warranty
                  AC Type: 3 Months Service Warranty
                  Bring to Authorized Dealer for Warranty & Repair



                  Information is subject to change without prior notice.

                  Shipping

                  Shipping Policy

                  Last Updated: March 6, 2026

                  At KM Powertool Enterprises Corp. (powertool.ph), we aim to provide clear, reliable, and efficient delivery options for customers across Metro Manila and nationwide in the Philippines. This Shipping Policy explains our order processing times, delivery methods, shipping coverage, same-day delivery options, cargo delivery arrangements, local pickup, and shipping-related support.

                  Order Processing & Delivery Schedule

                  • Orders are typically processed within 2–5 business days (Monday to Saturday), excluding Sundays and holidays.
                  • Orders placed after 5:00 PM (GMT+8 / Philippine Time) may be processed on the next business day.
                  • Handling time is usually 1–2 business days after payment confirmation.
                  • Standard transit time is usually 3–5 business days, depending on destination, courier availability, and item size.
                  • Estimated total delivery window is typically 3–7 business days, subject to possible delays beyond our control.

                  Once your order has been shipped, you may receive an email, SMS, or message confirmation with tracking or shipment details depending on the courier or shipping method used.

                  Shipping Coverage

                  We currently ship nationwide within the Philippines. Shipping availability, delivery lead time, and rates may vary depending on the destination, item dimensions, weight, courier serviceability, and shipping method selected or approved.

                  Metro Manila Shipping – Flat Rate & COD

                  • Flat rate shipping fee: ₱250 (Metro Manila only, up to 20kg).
                  • Cash on Delivery (COD) may be available for select Metro Manila orders up to 20kg, subject to confirmation.
                  • Deliveries typically operate from 8:30 AM to 5:30 PM, Monday to Saturday.
                  • Customers may receive a message or call on the day of delivery depending on courier coordination.

                  Same Day Delivery / On-Demand Courier Booking

                  Customers may also arrange same-day or rush delivery through third-party courier services such as Lalamove, Transportify, Borzo, Grab, and TokTok, subject to item availability, order confirmation, operating hours, and rider availability.

                  For same-day delivery requests, please coordinate with our team first before booking any courier.

                  Important Reminders for Same-Day Delivery

                  1. Contact us first to confirm item availability.
                  2. Provide complete customer information:

                  Receipt to:Contact Info:Item: (subject to availability)

                  3. Complete payment and wait for confirmation before booking any delivery service.
                  4. Courier bookings must be within working hours.

                  Booking Hours:8:30 AM – 5:00 PM Monday to SaturdayLunch Break:12:00 PM – 1:00 PM

                  5. Kindly provide rider or driver details upon booking for pickup coordination.

                  Driver / Rider Name:Plate Number:Vehicle:

                  Safety Note: In some cases the actual rider may use another registered account. For security reasons, we recommend cancelling and rebooking if rider details do not match.

                  Reminder Notes:

                  • Availability of items may vary.
                  • Not all items are eligible for same-day delivery.
                  • Please coordinate through our official communication channels first.

                  Domestic Shipping Rates & Estimates

                  Shipping fees outside Metro Manila vary depending on the destination, item size, weight, packaging requirements, and courier availability. In some cases shipping charges are reviewed and quoted manually before confirmation.

                  For purchases made through third-party marketplaces such as Shopee or Lazada, shipping fees and delivery policies may differ from orders placed directly through powertool.ph.

                  Provincial Delivery (Bulk Shipping via Cargo Logistics)

                  For bulky items delivered outside Metro Manila, we may arrange delivery through cargo logistics providers using a Freight Collect method (shipping fee paid by the customer upon pickup).

                  Common cargo partners may include:
                  • AP Cargo
                  • Jades Cargo
                  • Sea Star Cargo
                  • Solid Shipping
                  • Other logistics providers available in your area

                  In-Store Pickup (Free)

                  Customers may choose local pickup at our store to avoid shipping fees.

                  • Order preparation time: typically 3–7 business days
                  • Pickup hours: 8:30 AM – 5:30 PM, Monday to Saturday
                  • Please bring your order confirmation during pickup.

                  Order Tracking

                  Once your order is shipped, you may receive a notification with tracking information depending on the courier service used.

                  Carrier Partners

                  We work with delivery partners including:
                  • Lalamove
                  • Transportify
                  • Grab
                  • Borzo
                  • TokTok
                  • Various cargo logistics providers depending on location

                  Shipping Costs

                  Free Shipping: Applies only to select promotions when announced.
                  Paid Shipping: Calculated based on location, courier availability, and item weight/dimensions.
                  COD: Limited to Metro Manila orders up to 20kg and subject to confirmation.

                  Delivery Issues & Concerns

                  If you experience delays, lost packages, or damaged shipments, please contact us immediately so we can coordinate with the courier and assist you.

                  Contact Information

                  KM Powertool Enterprises Corp. (powertool.ph)
                  Website: https://powertool.ph
                  Address: 801 Cristobal Street Corner S.H. Loyola, Brgy. 451, Sampaloc, Manila (Near Trabajo Market)
                  Sales Inquiries: sales@powertool.ph
                  Aftersales Support: support@powertool.ph
                  Mobile: +63917 580 9988
                  Customer Service Hours: Monday–Saturday, 8:30 AM–5:30 PM (Philippine Time)
                  Response Time: Typically within 1–2 business days

                  Returns

                  Return, Refund & Exchange Policy

                  Last Updated: March 6, 2026

                  At KM Powertool Enterprises Corp. (powertool.ph), we value your trust and aim to ensure that every purchase meets your expectations. If an item does not meet the expected condition or arrives defective, we provide a clear process for returns, refunds, and exchanges.

                  Our policies are aligned with our internal procedures and the provisions of the Philippine Consumer Act (R.A. 7394).

                  1. Return Window

                  • Customers may request a return within 7 days from the date the order is received.
                  • Returned items must be in the same condition as received.
                  • Items must be unused, with complete accessories, manuals, packaging, and proof of purchase.
                  • 10% restocking fee may apply to special-order or per-order items when approved for return.

                  2. Return Shipping Costs

                  • Defective, Damaged, or Incorrect Items: KM Powertool Enterprises Corp. will shoulder the return shipping cost once the issue has been verified.
                  • Change of Mind / Wrong Item Ordered: Under R.A. 7394, change of mind is generally not eligible for return or exchange. In exceptional cases where a return is approved, the customer will shoulder the shipping cost.
                  • Original shipping charges paid during checkout are non-refundable.

                  3. How to Start a Return (Step-by-Step)

                  Step 1 – Initiate Your Return

                  Email support@powertool.ph within 7 days of receiving the item and provide the following:

                  • Order number
                  • Item(s) to be returned
                  • Reason for return
                  • Photos or videos (required for defective or damaged items)

                  Step 2 – Return Review & Approval

                  If the request is approved, you will receive:

                  • Return authorization confirmation
                  • Return instructions
                  • Return shipping details

                  Items returned without prior authorization may not be accepted.

                  Step 3 – Shipping the Return

                  For defective or incorrect items:

                  • Ship the item using a courier service
                  • Provide the courier receipt and tracking number
                  • Provide bank details for shipping reimbursement if applicable

                  Return shipping reimbursement may be processed after verification of the issue.

                  For non-defective returns:

                  The customer will be responsible for the return shipping cost unless otherwise approved by our team.

                  Step 4 – Item Inspection

                  Returned items will undergo inspection to verify:

                  • The item is unused
                  • Accessories and parts are complete
                  • Original packaging is intact

                  Step 5 – Return Decision

                  • Approved: Refund or exchange will be processed.
                  • Rejected: The item may be returned to the customer.

                  Step 6 – Refund Processing

                  Refunds are typically processed within 5–10 business days depending on the original payment method, bank processing time, or payment provider policies.

                  4. Exchange Policy (R.A. 7394 Compliant)

                  The following conditions apply to exchanges:

                  • Change of mind is not eligible for exchange.
                  • Original proof of purchase must be presented.
                  • Exchange requests must be made within 7 days from receipt.
                  • Items must be unused and returned in original packaging.
                  • Used items, incomplete items, or items damaged due to misuse are not eligible for exchange.
                  • We reserve the right to determine whether an item is defective or misused. Items may be assessed by the authorized service center, which may take 2–5 business days.

                  If you wish to purchase a different product, we recommend completing the return process first before placing a new order.

                  5. Damages & Issues

                  Customers should inspect items immediately upon delivery. If your order arrives defective, damaged, or incorrect, please contact us as soon as possible so we can review and resolve the issue.

                  6. Non-Returnable Items

                  For safety, hygiene, and regulatory reasons, certain items cannot be returned or exchanged, including:

                  • Perishable goods
                  • Personalized or custom-made items
                  • Special-order items
                  • Personal care products
                  • Hazardous materials or flammable products
                  • Sale or clearance items
                  • Gift cards

                  If you are unsure whether your item qualifies for return, please contact our support team before sending the item back.

                  7. Contact Information

                  KM Powertool Enterprises Corp. (powertool.ph)
                  Website: https://powertool.ph
                  Address: 801 Cristobal Street Corner S.H. Loyola, Brgy. 451, Sampaloc, Manila (Near Trabajo Market)
                  Sales Inquiries: sales@powertool.ph
                  Aftersales Support: support@powertool.ph
                  Mobile: +63917 580 9988
                  Customer Service Hours: Monday – Saturday, 8:30 AM – 5:30 PM (Philippine Time)
                  Response Time: Typically within 1–2 business days

                  Repair & Check up

                  Repair / Check-Up Policy

                  KM Powertool Enterprises Corp. (powertool.ph)
                  Last Updated: March 6, 2026

                  At KM Powertool Enterprises Corp. (powertool.ph), we strive to provide high-quality tools and equipment to our valued customers across the Philippines. However, we understand that tools may occasionally require inspection or repair due to manufacturing defects, wear, or operational issues.

                  This Repair / Check-Up Policy explains the procedures, conditions, and guidelines for product inspection, repair services, and coordination with the authorized service centers of each brand.


                  Eligibility for Repair

                  This repair policy applies only to products purchased directly from KM Powertool Enterprises Corp. (powertool.ph).

                  To qualify for repair services:

                  • The product must still be within the manufacturer’s warranty period, or
                  • The product may still be eligible for paid repair services if the warranty has expired.

                  Repairs under warranty generally cover:

                  • Manufacturing defects
                  • Faulty materials
                  • Workmanship issues under normal use

                  The following are not covered under warranty:

                  • Damage caused by misuse or improper handling
                  • Accidental damage, including drop, impact, or water damage
                  • Unauthorized modifications or repairs
                  • Normal wear and tear
                  • Products purchased from unauthorized sellers


                  Warranty Coverage

                  All products sold by KM Powertool Enterprises Corp. (powertool.ph) carry their respective brand manufacturer warranty.

                  Each brand has its own warranty coverage, warranty duration, and service conditions. Because warranty terms vary by manufacturer, customers must follow the specific warranty terms and conditions set by each brand.

                  Warranty coverage may include:

                  • Repair of defective components
                  • Replacement of defective parts
                  • Replacement of the product, subject to manufacturer approval

                  Customers are advised to review the specific warranty conditions of the brand they purchased.

                  If the warranty period has expired, repairs may still be available subject to service charges, replacement parts cost, and service center approval.


                  Initiating a Repair Request

                  To request a repair or product inspection:

                  1. The customer must bring the item to our shop for initial evaluation.
                  2. Provide complete product details including:
                    • Brand
                    • Model number
                    • Serial number
                    • Description of the issue
                  3. Proof of purchase (official receipt) may be required to verify warranty eligibility.

                  Important:
                  Lack of proof of purchase may result in denial of warranty-related claims.


                  Assessment and Authorization

                  Once the item is received:

                  • The product may be forwarded to the respective authorized service center for inspection.
                  • Some issues may be resolved through basic troubleshooting, which may be recommended before proceeding with repair.

                  If repair is required:

                  • The service center may provide a diagnosis and repair quotation.
                  • Repair costs may include:

                  • Replacement parts
                  • Labor or service charges
                  • Other applicable fees

                  All repair charges must be approved by the customer before repair work proceeds.


                  Repair Process

                  All repairs are carried out by authorized service centers or trained technicians to help ensure quality and compliance with manufacturer procedures.

                  Repair duration may vary depending on:

                  • Complexity of the issue
                  • Availability of replacement parts
                  • Service center workload
                  • Manufacturer procedures

                  Estimated repair lead time:
                  60–120 days (subject to delays)

                  Repair quotations may be adjusted if additional issues are discovered during inspection or repair.

                  Customers will receive updates once information is provided by the service center.

                  For follow-ups, please contact: support@powertool.ph


                  Check-Up / Diagnostic Fee

                  A Check-Up / Diagnostic Fee may be required for inspection of items.

                  Important conditions:

                  • The check-up fee is non-refundable.
                  • If the customer proceeds with the repair, the fee may be deducted from the final repair cost, subject to service center policy.
                  • If the customer decides to pull out the item, the diagnostic fee will not be refunded.

                  The check-up fee varies depending on the brand and type of equipment. Please contact us for an estimate.


                  Return of Repaired Product

                  Once repair is completed:

                  • The product may undergo testing and quality inspection.
                  • Customers will be notified when the item is ready for pickup at our shop.

                  Before releasing the item:

                  • All outstanding balances must be settled, including:

                  • Repair charges
                  • Replacement parts
                  • Service fees

                  Shipping arrangements, if needed, may be discussed separately.


                  Additional Terms and Conditions

                  • This repair policy is subject to the applicable laws and regulations of the Republic of the Philippines.
                  • KM Powertool Enterprises Corp. (powertool.ph) reserves the right to update or modify this policy without prior notice.
                  • Changes to this policy will not affect repair requests already in process.
                  Rush repairs are not available due to service center procedures and parts availability.
                  • Standard repair lead time is 60–120 days, depending on parts availability and service center capacity.
                  • Items not claimed within 90 days after repair notification may incur storage fees or may be considered abandoned, subject to applicable laws and notice procedures.


                  Customer Support

                  Customer satisfaction is important to us, and we are committed to assisting you throughout the repair process.

                  For inquiries or repair follow-ups, please contact:

                  KM Powertool Enterprises Corp. (powertool.ph)
                  Website: https://powertool.ph
                  Sales Inquiries: sales@powertool.ph
                  Aftersales Support: support@powertool.ph
                  Mobile: +63917 580 9988
                  Address: 801 Cristobal Street Corner S.H. Loyola, Brgy. 451, Sampaloc, Manila (Near Trabajo Market)
                  Customer Service Hours: Mon–Sat, 8:30 AM–5:30 PM (Philippine Time)
                  Response Time: Typically within 1–2 business days

                  Price Match

                  Price Match Program | Best Deal Guarantee

                  At KM Powertool Enterprises Corp. (powertool.ph), we strive to offer the best value for professional tools in the Philippines. If you find the same product offered at a lower price by one of our competitors, we will try our best to match the price.

                  Our goal is to provide competitive pricing while maintaining genuine products and reliable service.

                  Please send us a screenshot of the competitor’s price and our team will review it and check if we can match the offer.

                  Click the link below to chat with us:

                  CHAT WITH US ON MESSENGER


                  Step-by-Step Guide

                  Step 1: Screenshot the Competitor Price

                  Take a screenshot or screen grab showing the lower price offered by a competitor.

                  Desktop:
                  Press the Print Screen / PrtScn key.

                  Android Phone:

                  1. Open the screen you want to capture.
                  2. Press and hold the Power button then tap Screenshot.
                  3. If that does not work, press Power + Volume Down together.
                  4. The screenshot will be saved on your device.

                  Step 2: Send the Screenshot

                  Click the chat link below and send us the screenshot showing the competitor’s price.

                  CLICK HERE TO CHAT

                  Step 3: Wait for Confirmation

                  Our team will review the competitor’s offer and confirm whether we can match the price.

                  Once approved, we will provide instructions so you can complete your purchase with the matched price.


                  Contact Information

                  KM Powertool Enterprises Corp. (powertool.ph)
                  Website: https://powertool.ph
                  Email: sales@powertool.ph
                  Support: support@powertool.ph
                  Mobile: +63917 580 9988
                  Address: 801 Cristobal Street Corner S.H. Loyola, Sampaloc, Manila

                  Per Order

                  Per Order / Made to Order Items Policy

                  KM Powertool Enterprises Corp. (powertool.ph)
                  Last Updated: March 6, 2026

                  Per Order Tools Policy - KM Powertool Enterprises Corp.

                  Thank you for your interest in our Per Order / Made to Order items at KM Powertool Enterprises Corp. (powertool.ph). Some specialized tools and equipment are not kept as regular inventory and must be ordered directly from suppliers or produced specifically upon request.

                  This policy explains how Per Order and Made to Order items are processed to ensure transparency and smooth coordination with our customers.


                  1. Definition of Per Order Items

                  Per Order items are products that are not immediately available in our store inventory. These items must be ordered from suppliers or manufacturers only after receiving a confirmed order from the customer.

                  Examples include:

                  • Specialized tools not regularly stocked
                  • Large quantity orders
                  • Special equipment sourced directly from suppliers
                  • Items requiring supplier allocation or production

                  2. Ordering Process

                  To place an order for a Per Order or Made to Order item:

                  • Company purchases: A formal Purchase Order (PO) is required.
                  • Personal purchases: A 50% down payment is required before processing the order.

                  Orders will only be processed once the Purchase Order or required down payment has been received and confirmed.


                  3. Processing and Lead Time

                  Estimated lead times will be communicated during the ordering process. While we strive to meet estimated timeframes, delays may occur due to supplier availability, logistics conditions, or unforeseen circumstances.

                  Standard Lead Time (Subject to Delay)

                  Per Order Items:
                  3–5 working days lead time upon receipt of Purchase Order or Down Payment.

                  Made to Order Items:
                  3–5 weeks lead time upon receipt of Purchase Order or Down Payment.

                  Once the items arrive and are ready for pickup or shipment, our team will notify the customer.


                  4. Payment and Pricing

                  For company orders, processing may begin upon receipt of the official Purchase Order (PO). Payment may be settled once item availability is confirmed.

                  For personal purchases, a 50% down payment is required before the order is processed.

                  Please note:

                  • Prices and product availability may change depending on supplier conditions.
                  • If additional charges occur during procurement or production, customers will be notified before proceeding.

                  5. Order Modifications or Cancellations

                  Because Per Order and Made to Order items are specially sourced or produced, modifications or cancellations may not be possible once order processing has started.

                  If you need to request changes, please contact our customer support immediately. Approval will depend on supplier status and production progress.


                  6. Communication and Updates

                  KM Powertool Enterprises Corp. (powertool.ph) maintains open communication with customers throughout the ordering process.

                  Order updates may be provided through:

                  • Email
                  • Messenger
                  • Viber
                  • Phone communication

                  Customers are encouraged to monitor their communication channels for updates regarding their order.


                  7. Returns and Exchanges

                  Due to the special nature of Per Order and Made to Order items, returns or exchanges are generally not allowed unless:

                  • The item has a manufacturing defect
                  • An incorrect product was supplied
                  • An error occurred during order processing

                  If an issue occurs, customers must contact our support team within a reasonable timeframe so we can assist with resolution.

                  Please review our related policy for additional details:

                  Return / Refund / Exchange Policy
                  https://powertool.ph/policies/refund-policy


                  8. Availability Guarantee

                  KM Powertool Enterprises Corp. (powertool.ph) commits to fulfilling Per Order and Made to Order items based on agreed specifications and requirements.

                  In the rare event that an item cannot be fulfilled due to supplier limitations or discontinuation, the customer will be notified immediately and any payment made will be fully refunded.


                  We appreciate your understanding and cooperation with our Per Order policy. If you have questions or require assistance, please contact our support team.

                  Customer Support

                  Customer satisfaction is important to us, and we are committed to assisting you throughout the ordering process.

                  KM Powertool Enterprises Corp. (powertool.ph)
                  Website: https://powertool.ph
                  Sales Inquiries: sales@powertool.ph
                  Aftersales Support: support@powertool.ph
                  Mobile: +63917 580 9988
                  Address: 801 Cristobal Street Corner S.H. Loyola, Brgy. 451, Sampaloc, Manila (Near Trabajo Market)
                  Customer Service Hours: Mon–Sat, 8:30 AM–5:30 PM (Philippine Time)
                  Response Time: Typically within 1–2 business days

                  WHY CHOOSE POWERTOOL.PH?

                  KM Powertool Enterprises Corp. - Your Trusted Toolshop in Manila