Billing Terms & Conditions

Billing Terms & Conditions

Last Updated: March 6, 2026

These Billing Terms & Conditions explain the payment methods, billing procedures, and financial policies that apply when purchasing products from KM Powertool Enterprises Corp. (powertool.ph) through our website https://powertool.ph or through our authorized sales channels.

1. Payment Options

To provide a secure and convenient purchasing experience, we offer the following payment methods:

  • Bank Deposit / Digital Bank Transfer
  • Cash on Delivery (COD) for items up to 20 kg within Metro Manila (subject to confirmation)
  • Cash on Pickup at our physical store

All transactions are processed in Philippine Peso (PHP) unless otherwise stated.

2. Payment Policy

  • Full payment is required for orders placed using Bank Deposit or Bank Transfer before items can be processed, reserved, or shipped.
  • Customers must provide valid proof of payment for bank transfer transactions. Orders may be subject to manual payment verification.
  • Cash on Delivery (COD) is available only for orders within Metro Manila and for items weighing up to 20 kg. COD availability may be limited depending on item type, value, or courier conditions.
  • Cash on Pickup is available for customers who choose to collect their orders directly from our store during business hours.
  • KM Powertool Enterprises Corp. (powertool.ph) reserves the right to request alternative payment methods for certain orders when necessary.

3. Pricing & Currency

  • All prices displayed on https://powertool.ph are listed in Philippine Peso (PHP).
  • Prices may change at any time without prior notice due to supplier price adjustments, currency fluctuations, or promotional updates.
  • Applicable taxes may be included or calculated during checkout depending on the transaction.
  • Shipping charges may vary depending on destination, item size, weight, and courier availability. Final shipping costs may be confirmed after order review.
  • Promotions, discounts, and special pricing are valid only for the stated promotional period and cannot be retroactively applied to previous purchases.

4. Secure Transactions

We take appropriate measures to help ensure secure transactions on our website.

  • Our website uses SSL (Secure Socket Layer) encryption to protect sensitive information during transmission.
  • Sensitive payment details such as full credit card numbers are not stored on our servers.
  • Online payments are processed through trusted and PCI-compliant third-party payment providers.

5. Refunds & Chargebacks

  • Refunds are processed in accordance with our Return, Refund & Exchange Policy.
  • All refund requests are subject to inspection, verification, and approval.
  • Fraudulent, invalid, or unjustified chargebacks may be disputed with the relevant payment processor.
  • Customers are encouraged to contact us first regarding billing concerns before initiating any dispute with a payment provider.

6. Fraud Protection

To protect customers and our business from fraudulent transactions, KM Powertool Enterprises Corp. (powertool.ph) may implement the following measures:

  • Orders suspected of fraudulent activity may be reviewed, held, or canceled.
  • High-value purchases may require additional identity or payment verification.
  • Orders containing incomplete, inconsistent, or suspicious billing information may be delayed or canceled.

7. Contact Details

For billing inquiries, payment concerns, or transaction verification, please contact us:

KM Powertool Enterprises Corp. (powertool.ph)
Website: https://powertool.ph
Business Address: 801 Cristobal Street Corner S.H. Loyola, Brgy. 451, Sampaloc, Manila (Near Trabajo Market)
Sales Inquiries: sales@powertool.ph
Aftersales Support: support@powertool.ph
Mobile: +63917 580 9988
Customer Service Hours: Mon–Sat, 8:30 AM–5:30 PM (Philippine Time)
Response Time: Typically within 1–2 business days