Privacy policy

Privacy Policy

Last Updated: March 6, 2026

Introduction

This Privacy Policy describes how KM Powertool Enterprises Corp. (powertool.ph) (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website powertool.ph (the “Site”) or interact with our services.

We are committed to protecting your privacy and handling your personal information responsibly in accordance with applicable laws including the Philippine Data Privacy Act of 2012 (R.A. 10173) and other applicable privacy regulations.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements. Any updates will be posted on this page together with the revised Last Updated date.

Information We Collect

A. Information You Provide Directly

When you place an order, create an account, or contact us, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment confirmation details
  • Account login credentials
  • Customer support messages or inquiries
B. Information Collected Automatically

When you browse our website, certain information may be collected automatically through cookies and analytics tools, including:

  • IP address
  • Browser type and device information
  • Pages visited and products viewed
  • Search terms and referral sources
  • Interaction data such as clicks and navigation behavior
C. Information from Third Parties

We may receive information from trusted partners that help us operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Marketing and advertising platforms
  • Social media integrations
  • Technology and hosting service providers

How We Use Your Information

We may use your personal information for the following purposes:

  • Processing and fulfilling customer orders
  • Managing customer accounts and transactions
  • Providing order updates, confirmations, and shipping notifications
  • Providing customer support and after-sales service
  • Improving website performance and user experience
  • Preventing fraud and maintaining website security
  • Sending promotional or marketing communications where permitted by law
  • Complying with legal, regulatory, and operational requirements

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enable website functionality, analyze traffic, improve user experience, and support marketing activities.

Cookies may store information about how you interact with our website. You can modify your browser settings to disable cookies; however, some website features such as login or checkout may not function properly if cookies are disabled.

Sharing of Personal Information

We may share personal information with trusted third-party partners necessary to operate our business and provide services, including:

  • Shopify – our e-commerce platform provider
  • Payment gateways and financial institutions
  • Shipping and logistics partners
  • Analytics and marketing platforms
  • IT, hosting, and technology providers
  • Government or regulatory authorities where required by law

We do not sell personal information to third parties.

Third-Party Links

Our website may contain links to third-party websites. These external sites operate independently and have their own privacy policies. We are not responsible for the content or privacy practices of those websites.

Children’s Privacy

Our website and services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so we can remove such information.

Security & Data Retention

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, or misuse.

Personal information is retained only for as long as necessary to fulfill business purposes such as order fulfillment, customer support, legal obligations, and accounting requirements.

Your Rights

Depending on applicable laws, you may have the following rights regarding your personal information:

  • Request access to your personal data
  • Request correction or updating of inaccurate information
  • Request deletion of your personal information
  • Restrict or object to certain processing activities
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below. We may require identity verification before processing requests.

Contact Information

KM Powertool Enterprises Corp. (powertool.ph)
Website: https://powertool.ph
Address: 801 Cristobal Street Corner S.H. Loyola, Brgy. 451, Sampaloc, Manila (Near Trabajo Market)
Sales Inquiries: sales@powertool.ph
Aftersales Support: support@powertool.ph
Mobile: +63917 580 9988
Customer Service Hours: Monday – Saturday, 8:30 AM – 5:30 PM (Philippine Time)
Response Time: Typically within 1–2 business days